COVID-19 Store and Service Update

We’re open and our team of experts are on hand to help you.

With effect from 15th May 2020, our stores are re-opening with full social distancing measures in place. The health and safety of our staff and customers has and will always be our number one priority therefore we ask that customers respect and comply with these measures.

Stores which are open

You can visit the following stores and safely shop our full range of products. Please note, we have implemented temporary trading hours which are detailed on each individual store’s page so please check before you leave home:-

Shop with confidence that you are safe

We have installed social distancing measures in each of our stores. Things you’ll notice:-

  • Please follow the signage and stickers around the store to ensure you are 2m apart from other shoppers
  • At checkout you will notice the acrylic guards at our counters for your safety
  • Our staff are all briefed and will be following the Government’s advice on safety measures (see below)
  • Our stores are cleaned three times per day including the payment machines, calculations, handles and computers
  • Hand sanitiser is available for both customers and staff
  • We are limiting customer numbers in store

Other ways of ordering

These are difficult times, and for those customers who do not wish to visit our stores, we have other services which help you to shop from home. Stock line tiles can now be ordered online or by phone, and delivered safely directly to your home or building site. For more information on this service, please visit our Special Offers page.

Trades

We fully appreciate just how difficult this time is for you and understand you need to lay your hands on the products you need to complete your jobs. To help, we have introduced a delivery service on all of the products in our Trade Essentials and Special Offers ranges. 

You can place your order with Thilan by phone on 07754 102589 or just fill in the online order form to tell us what you need and we’ll get it to you.

Finally, we would like to send our very best wishes all of our customers and their, families. Stay safe. Stay well. Stay alert.

Adrian McCourt
Managing Director
Home Tiles

COVID19 shop safety notice

 

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