Call us on 020 8361 8547

ABOUT US

About Us

Adrian

Home Tiles is an independent family business and is now the fastest growing independent tile retailer in London.

Home Tiles was founded in 2010 by Adrian McCourt, who has many years’ experience in the tile and DIY retail industry. Adrian has a proven track record of turning disruptive ideas into commercial reality and set up Home Tiles because, in his own words: “I’m passionate about delivering great products that improve the lives (and homes) of our customers.”

Sue joined Home Tiles in 2018 alongside husband Adrian to look after the strategy and marketing side of the business. As a result, we are now proud to call ourselves a family business. Before joining us, Sue was Voluntary Services Manager then CEO of the Florence Nightingale Hospice in Aylesbury, and brings a wealth of experience in strategy, management, people management and mentoring which is proving invaluable to the business.

But it’s not just Adrian and Sue who are considered as family, as Sue explains: “We foster an ethos of ‘family’ here at Home Tiles and look after our staff, offering them flexibility when they need to look after their own families. The senior managers have been with Adrian since Home Tiles was founded and have grown in their roles and their own abilities. We are very lucky to have such loyalty and commitment.”

Sue Jenkins

Meet the Senior Team

 

Ash – Finance controller

Ash – Finance controller

Thilan - Buyer

Thilan - Buyer

Barry – System’s Guru

Barry – System’s Guru

Iqbal – Area Manger

Iqbal – Area Manger

Harshi – Imports & logistics

Harshi – Imports & logistics

Value & Variety

We pride ourselves on offering Value & Variety when it comes to wall tiles, floor tiles, glass tiles, mosaic tiles… We negotiate excellent deals with our suppliers enabling us to pass savings onto our customers, so our prices are second to none!
And as for variety, we have a large range to choose from, many of which are exclusive to Home Tiles. And we always have stock in to take away

We’ve also got all the tools and accessories you’ll need to get the job done, whether you’re rolling your sleeves up for a DIY project, or are in the trade.

Excellent customer service comes as standard!

We are experts in our field and our combined experience in the retail trade helps us to provide great customer service. Being proudly independent means we are more able to respond quickly to customer requirements and provide outstanding customer service.

When we are recruiting, we look for staff who have the right attitude, then train them so they can give expert advice on every aspect of tiling. You’ll be greeted with a smile when you come into any of our stores, and we’ll even offer you a cup of tea or a glass of water to help quench your thirst as you choose the perfect tiles for your home.

We think we must have got it right, because many customers thank members of staff by name in their reviews. We are particularly proud of Umeir who truly went above and beyond the call of duty for this customer:

“The staff at the Staples Corner branch were extremely helpful, can honestly say the best customer service and experience I have received in my time. Especially Umeir, he even went out of his way to come round and take measurements of my kitchen, hallway and bathroom as I'm unable due to having arthritis. He also spoke to my insurance company so they could increase the allowance for tiles.This sort of customer service is really rare in this day and age. Also really happy with the outcome, tiles look amazing. Couldn't be happier.”

10 London stores, one in High Wycombe

So if you fancy a day on the tiles, feel free to pop into one of our tile shops north of the river in London or our High Wycombe branch to see our great value tiles and take advantage of our free advice service. All our tile stores are accessible to both cars and vans and we’re happy to arrange a collection time that suits you or for a small price we can arrange delivery.

You can buy single samples of any tiles that we stock or, if it’s a special order, we can get it from the supplier

All of our staff are trained to be able to give expert advice on every aspect of tiling, so feel free to call or pop into one of our tile shops in North London and take advantage of our free advice service.

You can buy single samples of any tiles that we stock or, if it’s a special order, we can get it from the supplier. All of our tile stores are accessible to both cars and vans and we’re happy to arrange a collection time that suits you.

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