We provide a tile delivery service on all of our tile ranges both online and in store
We are proud to have an accredited delivery service, we have achieved a bronze level in the FORS Fleet Operator Recognition Scheme.
Damages/Incorrect Delivery
Tiles like cloth have shade variations, that is why it is vital that you and your builder/tiler check that you have received the correct tiles and that you are happy with the shades/batch numbers prior to fitting the tiles.
We will be most happy to change any stock at this stage. Providing the request is made within 28 days of purchase we are able to accept stock worth up to 10% of the original order to be returned.
However, once the tiles have been fitted we will not enter into any form of refitting or compensation costs.
Please note that we can not accept returns of any adhesives or special orders.
Timescales for orders and delivery are approximate.
This statement forms part of our contract with you so please check deliveries prior to fitting.
Surplus stock
We will refund up to 10% of any undamaged, full box tiles in their original boxes within 28 days of the date of delivery. The customer will be responsible for arranging the return of goods to any Home Tiles store.
A copy of the original receipt must accompany the goods,
In-store – pop along to your local Home Tiles store and browse the full range
Online – Our best-selling tiles and essentials are available online, with FREE delivery over £350 or click-and-collect in-store
By phone – give us a call on 0330 912 0434 and have a chat with one of our tile experts to place your order and pay securely by phone
All of our tiles are covered by our PRICE GUARANTEE
That’s right we GUARANTEE you can’t buy cheaper elsewhere. What’s more all of our Special Offer Tiles are in stock for you to buy TODAY!